Please contact me if you have any problems with your order.
All sales are final and I don't accept returns, so please be very sure it's the item you want and read the description carefully, and ask any questions you have before buying. If an item is damaged in shipment we'll be happy to repair it at no charge but only if that is requested immediately upon your receipt of the damaged item, not weeks, months, or years later, or after you've worn or used it! I am not responsible for an item not fitting you properly, or color of item looking "different" as on your screen, or "looking too big" in person......as all items are very, very carefully described in detail as to sizing, color, dimensions, condition etc. Clothing and hats in particular, are absolutely NOT returnable for any reason so please be very sure of what you require and take particular note of listed measurements and dimensions.
Payment is due immediately upon purchasing item(s) including special order/made to order items. I do not take "offers", do holds or layaway, sell wholesale, or do any outside discounts other than on combined shipping; emails and messages asking for "deals", free shipping, free merchandise, free tutorials or price reductions will not be responded to---please do not ask!
Important---PLEASE READ: I have an approximate six weeks required completion time interval prior to shipping my "Made to Order" handmade pieces. Ready made items and vintage items can/will be shipped immediately, within three days of purchase. I do my best to keep to the estimated shipping dates for made to order pieces, but please keep in mind those are only estimates, and there may be unforeseen slight delays in shipping time on occasion. ORDERS OF MORE THAN ONE HANDMADE MADE TO ORDER ITEM WILL REQUIRE ADDITIONAL COMPLETION/SHIPPING TIME!
Shipping is non-negotiable. I ship everything the best, safest and quickest way possible to keep my creations and vintage items safe and protected from damage, etc. I will NOT ship my items in cheap envelopes or any other methods than well-boxed USPS Mail, as that is the only method that affords trackability especially for overseas shipments---cheaper methods don't. All purchases are shipped USPS Mail with tracking, no exceptions.
I am NOT responsible for customs charges, VAT charges, etc. or any other charges incurred once packages leave the United States; buyers pay ALL customs charges etc. once packages leave my hands. Please know what your customs, etc. fees will be BEFORE purchasing!
PLEASE NOTE: I do not sell to ITALY, RUSSIA, AFRICA, CHINA, ASIA & several other areas. Do not attempt to circumvent this by using a freight forwarder as your order will be CANCELED.
I reserve the right to cancel a sale or to refuse business if I feel there will be a potential problem.
I do not share buyer's personal information with ANY source outside of this website/business and it is used only for the sole purpose of fulfilling the buyer's order or communicating with the buyer; I do not use buyers' personal information for marketing, advertising etc. and do not share it with any outside entities whatsoever.